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Hotel The Craftsmen

Privacy Policy

 

IDENTIFICATION

Identity: Hotel The Craftsmen
For information on Data Protection: you may contact us by the following:
E-mail: info@hotelthecraftsmen.nl
Telephone: 020 210 12 18
Please state the reference “Data Protection”

INFORMATION AND CONSENT

By accepting this Privacy Policy, the user is informed and provides their free, informed, specific and unambiguous consent for the personal data they provide on the website at www.hotelthecraftsmen.com (hereinafter the “Website”) to be processed by Hotel The Craftsmen, with their browsing data and any other data they provide to Hotel The Craftsmen in the future.
The user must read this Privacy Policy carefully, which has been written clearly and simply, to improve understanding, to freely and voluntarily decide whether they wish to provide their personal data to Hotel The Craftsmen.

REQUIREMENT TO PROVIDE DATA 

Data requested in Website forms are generally mandatory (unless otherwise specified in the requested field) to comply with the stated purposes.
Therefore, if these are not provided or not provided correctly, they may not be addressed, without affecting the free display of the Website content.

FOR WHAT PURPOSE WILL Hotel The Craftsmen PROCESS USERS’ PERSONAL DATA?

The personal data provided through the Website will be processed by Hotel The Craftsmen for the following purposes:

Data provided for making reservations, both through the website and the contact center (call center, email or chat) for individual and group room bookings:

Data provided to register as a user with Hotel The Craftsmen:

Data provided through the Best Price form:

Data provided for publications on BLOGs or News messages belonging to Hotel The Craftsmen:

Data provided for sending out Newsletter: 

Data provided on Corporate contact forms and website:

Data provided on the basket recovery form:

WHAT USER DATA WILL HOTEL THE CRAFTSMEN PROCESS? 

Hotel The Craftsmen will process the following categories of user data:

Data provided for making reservations, both through the website and the contact center (call center, email or chat) for individual, group and room bookings: 

Data provided to register as a user with Hotel The Craftsmen:

Data provided through the Best Price form:

Data provided for publications on BLOGs or News messages belonging to Hotel The Craftsmen.

Data provided for changing or cancelling reservations:

Data provided for sending out Newsletter:

Data provided on Corporate contact forms and websites:

Data provided on the basket recovery form. 

If the user provides data on third parties, they declare that they have their consent and commit to providing them with the information in the Privacy Policy, thereby exempting Hotel The Craftsmen of any liability in this regard. However, Hotel The Craftsmen may make periodic checks to confirm this, using appropriate due diligence, in accordance with data protection regulations.

WHAT IS THE JUSTIFICATION FOR PROCESSING USERS’ DATA?

The justification for processing your personal data will be as follows:

  1. For making reservations, both through the website and the contact centre (call centre, email or chat) for individual, group and room bookings: performance of the contract between the parties. For analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen
  2. For managing user registration: the consent requested and, in verification, users’ compliance with terms and conditions, and for analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen. However, if you withdraw your consent, this will not affect the legality of prior processing.
  3. For the Best Price form: the consent requested from you which you may withdraw at any time. However, if you withdraw your consent, this will not affect the legality of prior processing. For analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen.
  4. For managing and publishing comments or publications sent by users on BLOGs belonging to Hotel The Craftsmen: the consent given by the user and, in Website analysis, confirming user preferences and behavior, and in monitoring the content of the comments, the legitimate interest of Hotel The Craftsmen. If you withdraw your consent for processing in the publication of comments, these will be deleted from the Website by Hotel The Craftsmen.
  5. For changes and/or cancellation of your reservation: the performance of the contract between the parties. For analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen.
  6. For sending the Newsletter: the consent provided by the user.
  7. For sending Corporate contact forms and website: the consent provided by the user. For analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen.
  8. For sending the basket recovery reminder: the consent provided by the user. For analyzing the use of the Website, the legitimate interest of Hotel The Craftsmen.

Consents obtained for the aforementioned purposes are separate and the user may revoke only one without affecting the others.
To revoke this consent, the User may contact Hotel The Craftsmen by the following methods: info@hotelthecraftsmen.nl

WITH WHICH RECIPIENTS WILL USER DATA BE SHARED? 

User data may be disclosed to:

Data provided through the Best Price form: 

Data provided for publications on BLOGs or News messages belonging to Hotel The Craftsmen

Data provided for changing or cancelling reservations

Data provided on Corporate contact forms and website

In addition, data may be accessed by Hotel The Craftsmens’ suppliers, when this is required for proper compliance with legal obligations and/or for the purposes indicated above. These providers will not process your data for purposes not previously advised by Hotel The Craftsmen.

INTERNATIONAL TRANSFERS OF DATA

Please be advised that your data will be transferred to third parties located outside the European Economic Area.

DATA STORAGE

Your data will be stored for the following periods: 

USER LIABILITY

The user:

EXERCISE OF RIGHTS

Users may write to Hotel The Craftsmen, at the address noted at the top of this Policy, or by email to info@hotelthecraftsmen.nl, including a copy of their identity document, at any time and free of charge, to:

SECURITY MEASURES

Hotel The Craftsmen will process user data absolutely confidentially at all times, under the duty of secrecy of the same, in accordance with applicable regulations, taking necessary technical and organizational measures to guarantee the security of your data and prevent unauthorized changes, loss, processing or access, in view of the state of technology, the nature of the data stored and risks to which they are exposed. 


Last updated: August 2019